The Rhode Island Turnpike and Bridge Authority Back Office System (BOS) solution provided customer service and account management for the electronic toll processing. The Back Office System was provided by emovis which required customization based on the Rhode Island Turnpike and Bridge Authority business rules to manage operations and provide customer service.
P Square solutions team under the general software development and consulting services developed the financial engine for Back Office System (BOS) provided by emovis. The team developed the financial management modules features including financial reconcilations and reporting. Team succesfully designed, developed and implemented the full E-ZPass Interoperable Agency Group (IAG) interface for the BOS. Team supported RITBA in receiving E-ZPass compliance certification to allow RITBA BOS to successfully process E-ZPass transactions received from other state agencies as part of the IAG interface.
The team also performed complete Data Migration from Legacy system data to the new BOS system from emovis. The team provided expertise in data analysis, data mapping, data conversion and complete ETL scripts to migrate legacy dataset to the production enviornment before go-live. The data migration was conducted in three phases – first one as bulk migration and next two incremental migration to support the transition to the new vendor. The dataset included last ten years worth of data for the legacy system.
Case Management module for the BOS system to handle and track customer cases was also developed. The team developed independent interfaces from BOS to the payment gateway system, Great Plains accounting package and provided support after the project go-live phase.