The Port of Hood River Back Office System (BOS) solution included Electronic TOll Back Office System (ETBOS) product suite provided by P Square Solution. The Enterprise Customer Service (ECS) application provided customer service and account management for the electronic toll processing. The Electronic Toll Host (ETH) provided interface with the lane system and received the transactions from the lane for further processing.
P Square solutions team provided the complete turn key solution for Port of Hood River that included Hardware, Software and complete network infrastructure. The team installed ECS and ETH application and also created website for customers to manage their Breezeby accounts, view toll trips and monthly statements, order new transponders and other supplies. The team is currently providing maintenance support for the complete Back Office System solution.
The team also performed complete Data Migration from Legacy system data to the new BOS system from PSS. The team provided expertise in data analysis, data mapping, data conversion and complete ETL scripts to migrate legacy dataset to the production enviornment before go-live. The data migration was conducted in three phases – first one as bulk migration and next two incremental migration to support the transition to the new application from PSS. The dataset included last ten years worth of data for the legacy system.