Description
The Blue Water Bridge Authority Corporation Back Office System (BOS) solution provided customer service and account management for the electronic toll processing. The Back Office System was provided by emovis which required customization based on the Blue Water Bridge Authority Corporation business rules to manage operations and provide customer service.
PSS contribution
P Square solutions team under the general software development and consulting services developed the financial engine for Back Office System (BOS) provided by emovis. The team developed the financial management modules features including financial reconcilations and reporting. Replenishment analysis, rebill, invoicing and statement generation modules for the BOS system to were also developed. The team developed independent interfaces from BOS to the payment gateway system, 3rd party financial accounting package and provided support after the project go-live phase.
The team also performed complete Data Migration from Legacy system data to the new BOS system from emovis. The team provided expertise in data analysis, data mapping, data conversion and complete ETL scripts to migrate legacy dataset to the production enviornment before go-live. The data migration was conducted in three phases – first one as bulk migration and next two incremental migration to support the transition to the new vendor. The dataset included last ten years worth of data for the legacy system.
The team also created customer friendly BWBC website for Electronic Toll Collection (ETC) customers to manage their E-ZPass accounts, view toll trips and monthly statements, order new transponders and other supplies.